Privacy Policy
Effective Date: 15 October 2025
Website: www.destellar.in
Company: Shakti Metallics Pvt. Ltd.
Brand: De’Stellar – Desires in Steel
Email: destellarindia@gmail.com
1. Introduction
Shakti Metallics Pvt. Ltd. (“we,” “us,” or “our”), the parent company of De’Stellar, is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, register your interest in our products, or engage with us at trade shows, exhibitions (such as Aahar), or through any other communication channel.
We may occasionally update this Privacy Policy. We encourage you to review it periodically to ensure you remain informed about how your data is handled.
2. What Information We Collect
We may collect personal and business information from you through multiple channels, including:
When you:
- Register on our website or fill out contact/enquiry forms
- Request samples, quotations, or catalogues
- Request dealership, distributorship, or credit application forms
- Meet us at trade shows or exhibitions
- Communicate with us via email, WhatsApp, or other digital platforms
We may also receive information from:
- Public business directories (for B2B communication)
- Your company’s procurement or purchasing department
- Logistics or trade partners during order fulfillment
The information collected may include:
- Name and title
- Company name and business address
- Job title and department
- Email address and phone number
- Country of operation and type of business
- Order, quotation, and transaction details
- Any information you voluntarily provide in correspondence
- Device, browser, and IP address (for website analytics)
- How We Use Your Information
We will only process your information for legitimate business purposes. Your data may be used for the following:
- a) Contractual Performance
To process and fulfil your orders, quotations, dealer registrations, or product requests.
- b) Legitimate Business Interests
- To communicate with you about our product range, finishes, or trade offers
- To send you product updates, exhibition invites, or B2B marketing communication (you can opt-out anytime)
- To respond to your queries, requests, or sample enquiries
- To verify information and build a professional business relationship
- c) Legal Obligations
To comply with applicable tax, export, and regulatory requirements.
- d) Consent
Where you have expressly given consent, we may contact you about new product launches, offers, or events relevant to your business.
You may withdraw your consent at any time by emailing destellarindia@gmail.com.
- How We Share Your Information
We do not sell or rent personal data. However, we may share necessary information with trusted third parties who help us operate our business effectively, including:
- Shipping, courier, or freight forwarding partners
- IT service providers and cloud hosting partners
- Marketing or CRM service providers (e.g., Zoho, Wati)
- Legal, accounting, or auditing professionals
- Government and regulatory authorities (when legally required)
We ensure that all third-party partners comply with data protection laws and handle your information securely and confidentially.
- Data Retention
We retain personal and business information only for as long as necessary for the purposes stated above or as required by law.
- Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or disclosure.
This includes:
- SSL encryption on our website
- Restricted staff access to confidential data
- Secure cloud storage for business records
However, no online platform can guarantee absolute security, and we encourage you to exercise caution when sharing information electronically.
- Cookies and Website Analytics
Our website uses cookies and analytics tools (such as Google Analytics) to understand visitor behavior, traffic sources, and improve user experience.
You can manage or disable cookies through your browser settings at any time.
We may also use Facebook Pixel or similar remarketing tools to improve our outreach. These tools may collect anonymous behavioral data such as:
- Page visits and button clicks
- Browser and device type
- IP address and session duration
This helps us tailor our advertising to relevant business audiences.
- Your Rights
You have the following rights regarding your personal data:
- To access, correct, or update your personal information
- To withdraw consent for marketing communications
- To request deletion (“Right to be Forgotten”) of your data, subject to legal retention obligations
- To object to processing or request data transfer (where applicable under GDPR)
To exercise any of these rights, please contact:
destellarindia@gmail.com
We may require valid identification before processing your request.
We aim to respond within 30 days.
- Links to Other Websites
Our website may contain links to third-party websites (such as dealer portals, exhibitions, or hospitality industry partners).
We are not responsible for the privacy practices or content of these external sites, and we encourage you to review their privacy policies before sharing personal data.
- Changes to This Policy
We may update this Privacy Policy periodically to reflect business, legal, or regulatory changes.
The revised policy will be posted on our website with the updated date.
In case of major updates, we may notify you directly via email or public announcement.
- Contact Us
For any privacy or data protection concerns: destellarindia@gmail.com
ISO & GDPR Compliance Notice